Returns and Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not, you have the right to return any goods for a refund or exchange (your choice). If you have any questions about our products, please contact us before making your purchase.

Eligibility for Returns:

• Items must be unused, in the same condition as when you received them, and in the original packaging.
• Returns are only accepted with prior authorization. To obtain authorization, please contact us via phone, email, or by filling out the contact form on our website and awaiting confirmation.
• We are not responsible for items ordered incorrectly, so please ensure that all order details are accurate before purchasing.

Return Process:

• You must inform us in writing within two days of receiving your order and obtain a return reference number.
• Specially ordered products cannot be returned unless they are faulty.
• To complete your return, proof of purchase (such as a receipt) is required.
• Return shipments must be pre-paid and insured by the buyer, as we do not accept COD deliveries and are not liable for any damage or loss during return shipping.
• We do not refund shipping costs for returns or exchanges. The buyer is responsible for all shipping and handling fees related to returning or exchanging items.

Inspection and Refund:

• Returned items are subject to inspection and approval before a refund or exchange is issued.
• Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original payment method within a specified number of days.

Need Assistance? For any questions regarding refunds or returns, feel free to contact us. We’re here to help!